Village care

A special service for retirement village residents

Our carers

Our carers are known for working closely with each individual to establish exactly what’s needed. From the frequency of visits, to selecting just the services you want, you decide on everything about your care and support options, including:

• Household tasks such as cleaning and cooking
• Assistance with personal care like washing, bathing and shaving
• Companionship and help whilst recovering from an illness
• Companionship for social activities and appointments
• Reminders and pop-ins for people who are living with dementia
• Specialist personal support to suit you

Our standards

We are proud of the quality of the award-winning services that we provide. Sometimes it can be small things that make a huge difference to your enjoyment of life and at other times the support you need could be more involved. Whatever your situation, we demand exceptional standards from our care teams. This is why we train and invest in our own staff, so that you will receive first-rate care from someone who is dedicated, experienced and well-trained.

We’re regularly inspected by the Care Quality Commission and the latest reports from these independent assessments are available to view online.

We also have our own robust quality assurance processes, regular review meetings and feedback processes, which allow us to honestly assess the standards we promise to achieve. We are a learning organisation and always open to ideas and suggestions about how you think we could do better. That’s why the Trust has received national recognition within both the care and the hospitality sector.